Effective Date: [14 June 2025]
At Two Little Pots we value your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website [twolittlepots.com.au] and purchase our ceramics or subscribe to our marketing communications.
1. Information We Collect
a. Personal Information You Provide:
- Name
- Email address
- Shipping and billing address
- Payment information (processed securely via our third-party payment provider)
b. Automatically Collected Information:
We may collect certain information automatically, such as:
- IP address
- Browser type
- Pages visited
- Time spent on our site
This helps us improve our website experience for your future visits.
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Send order updates and customer service messages
- Send promotional emails (if you opt in)
- Improve our website and services
You can unsubscribe from marketing emails at any time using the link in our emails.
3. Sharing Your Information
We do not sell or rent your personal information. We may share it with:
- Payment processors (e.g., Stripe, PayPal)
- Shipping carriers
- Email marketing platforms (e.g., Mailchimp, Klaviyo)
All third-party providers are required to handle your data securely.
4. Cookies and Tracking
Our website uses cookies to improve your browsing experience and analyze site traffic. You can disable cookies in your browser settings, but this may affect functionality.
5. Your Rights
Depending on your location, you may have rights regarding your personal data, including:
- Access to the information we hold
- Request correction or deletion
- Withdraw consent for marketing at any time
To exercise your rights, contact us at [[email protected]].
6. Data Security
We take reasonable steps to protect your personal data from unauthorized access or disclosure. However, no method of transmission over the Internet is 100% secure.
7. Changes to This Policy
We may update this policy from time to time. Any changes will be posted on this page with an updated effective date.
8. Contact Us
If you have any questions about this Privacy Policy, contact us at:
Email: [[email protected]]
Business Name: [Two Little Pots]